Privacy Policy

Information We Collect

HP Laptop Service Center is committed to protecting your privacy. We collect information to provide better services to our customers.

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Device information including model, serial number, and specifications
• Service history and repair details
• Billing and payment information
• Contact preferences

Technical Information

When you visit our website, we may collect:

• IP address and browser type
• Pages visited and time spent on our site
• Device information and operating system
• Referral sources

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• To process and complete your service requests
• To communicate about your device status
• To provide customer support and technical assistance
• To send service reminders and warranty information

Business Operations

• To improve our services and customer experience
• To analyze website usage and optimize our online presence
• To prevent fraud and ensure security
• To comply with legal obligations

Marketing Communications

With your consent, we may use your information to:

• Send promotional offers and service updates
• Inform you about new services or products
• Request feedback about your experience

You can opt out of marketing communications at any time.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share information in the following circumstances:

Service Providers

We may share information with trusted third parties who assist us in:

• Payment processing
• Website analytics
• Marketing and advertising
• Courier and delivery services

These partners are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our customers or the public

Data Security

We implement appropriate security measures to protect your personal information:

Security Measures

• Encryption of sensitive data
• Secure servers and network infrastructure
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

Data Retention

We retain your personal information only as long as necessary for:

• Providing services to you
• Compliance with legal obligations
• Resolving disputes
• Enforcing our agreements

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your information

Marketing Preferences

• Opt out of marketing communications
• Adjust your communication preferences
• Request information about how your data is used

To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about our Privacy Policy, please contact us:

Phone: +91 7045696974 | 9892059587

Email: sigmainfotech@gmail.com

Address: Office No. 7, Ghanshyam Patil Building, SV Road, Nr Metro Bridge, Andheri West, Mumbai 400058